FAQ
What sizes do you offer?
We offer a wide range of sizes, from XS to XXL, and some products include petite and plus-size options. You can refer to our Size Guide in each products for detailed measurements.
How do I place an order?
Look through our selections, pick the things you want to buy, select the color and size, and then click "Add to Cart." When you're ready, go to the checkout and finish your order by following the directions.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and some other common,... You can choose your preferred payment method at checkout.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return or exchange items within 30 days of receipt. Please visit our Returns & Exchanges page for more details.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery.
Please note that delivery times may vary depending on your location and the shipping method selected.
Please refer to our Shipping Information page for more details.
Tracking your order on our Tracking page.
Do you offer international shipping?
Yes, we ship to several countries worldwide. Shipping costs and delivery times vary by location. Please check our International Shipping page for more details.
How do I care for my clothes?
Each product comes with specific care instructions on the label. You can also find care guidelines on the product page to help keep your clothes in the best condition.
How can I contact customer support?
You can reach our customer support team by email at contact@clossly.com. Our team is available Monday to Friday, 9 AM to 6 PM.